Originally Posted by
richonlybyname
Thanks - the plane ended up departing from gate B46. I don’t usually use T2 at Heathrow but that gate was a good 15 minute walk (according to the signs) from the terminal and Lufthansa lounge etc. The flights departing from their seemed to be intercontinentals (United, some flight to India etc). Is that normal?
But on balance looks more like LHR issues than Austrian issues so no EC261 claim?
Rich
Yes, T2 is the main terminal for Star Alliance carriers (LH, UA, etc.). They can be short-haul and long-haul.
I agree with NickArt's advice - there's no harm in trying a claim anyway.
One other thing I'd add is that it's generally not good to combine tight connections with transitions between Schengen and non-Schengen. In those situations, everything has to be perfect for you to make your connection. If you miss your connection due to the inbound being 30 minutes late, then clearly something isn't right, as that level of delay is nothing out of the ordinary.