Originally Posted by
zozeppelin
William, 'maximizing the usage' is a determination you have personally made based on your knowledge of how floaters and/or attached certs will be handled, or is a pass through statement from the loyalty team without accompanying details as to why? Thanks.
I have said no less than three times already that I have no idea how this will work after the programs combine/merge and that the message comes directly from the loyalty team. How many more times will it be necessary to do so?
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC
[email protected]