Originally Posted by b.xiao

I'm a newly minted CX DM and just had a really upsetting experience with LAX Flagship L Access. I just got off LAX-MIA-DCA and it bugs me how the LAX lounge agent denied me access very rudely (said I am not 18/21+) and yelled at me for asking for a voucher in equivalent. I don't know if it is a standard rule to give out equivalents if denied entry due to age (CX did give me vouchers @ SFO since I cannot access BA Galleries due to age, and BA did give it to me @ JFK as well - maybe just kinda gesture?), but if not, is it discrimination against minors (while I totally understand the legal implications, but no alternative offered, denied straight out)? Tell me what you think. (maybe I got lucky but in the past 10+ visits to FL dining and FL lounge JFK/LAX and AC @ DCA/BOS I had no problem w/ this)