Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,520
Welcome to FlyerTalk, char_m, and sorry to hear about your problem. Since your flights were on KLM I have moved your post to the dedicated KLM forum.
NewbieRunner, senior moderator