As the title say wake up with missing points any body here have the same situation before, never happened to me, is it legal to take my points without telling me ?
I have screenshot wich i sent them the missing points.
Any advice ?
Sent this email to
[email protected]
Good day ..
My account points balance was 1,157,428 without touching my account today its 1,155,329 So there is 2,099 points taken from my account without notifying me !
Its not acceptable to take points from my account without telling me, this is very annoying from a company like marriott, specially with an old loyalty member like me (more than 10 years), even if there is a wrong calculation in previous stay at least send me an email telling me whats going on with my account.
Please check attachments for more details ..