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Old Jul 16, 2018 | 11:08 pm
  #1  
weld3z
 
Join Date: Aug 2009
Programs: MR rewards
Posts: 272
Reducing points without notifying

As the title say wake up with missing points any body here have the same situation before, never happened to me, is it legal to take my points without telling me ?
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I have screenshot wich i sent them the missing points.

Any advice ?

Sent this email to [email protected]
Good day ..


My account points balance was 1,157,428 without touching my account today its 1,155,329 So there is 2,099 points taken from my account without notifying me !

Its not acceptable to take points from my account without telling me, this is very annoying from a company like marriott, specially with an old loyalty member like me (more than 10 years), even if there is a wrong calculation in previous stay at least send me an email telling me whats going on with my account.


Please check attachments for more details ..

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