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Thread: Amex Denial of Coverage for "Exotic Car" (Canada)
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Old Jul 16, 2018 | 1:17 pm
  #42  
Often1
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
Originally Posted by Sean22mac
I rented a car from Avis in Germany on my American Express Gold Card. The vehicle was involved in an accident that was my fault.

I had rented an E Class sedan but when I was at the counter they were out of that category so they upgraded me to an Audi A8

I spoke with Amex this morning and they said if the vehicle has an MSRP over $85,000 CAD they will deny the claim. Audi is not on their exotic list but I think this car will exceed $85K MSRP

Any suggestions on what my options are or am I SOL?
Better to read your t&c before you call. I would read them carefully, see how the written document defines the term and then, if you are not excluded, call back and point to the specific terms.
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