Originally Posted by
maple
UA has now twice refused basic (economy-class W, 100%) mileage accrual on Aeroplan, saying that the originally ticketed R class is ineligible for mileage accrual.
He got 0 miles for the international segment.
Is this the correct policy or he just got bad information from two agents?
No, it is not the correct policy. Accrual should be based upon the underlying fare class.