Originally Posted by
KARFA
Have you gone to AA.com, brought up your booking there using the AA PNR, and added your KTN to it?
That waswa speedy response! And iI' hoped this might be the trick to resolve the issue but I checked on AA.com and the KTNs are already there.
I had an hour long check-in in the T5 first class area today because the agent could see the booking but didn't have a record of any electronic ticket issue. Maybe that's connected but I still don't see why there would ever be a reason to print TSA PRE on a boarding pass for a LHR departure. I'll try to get a reprint in Philly but with a 9pm arrival and just an 8 hour layover I doubt it will happen. Just have to hope that security at PHL is simple at 4am.
My wife and I are both UK citizens and residents and both have Global Entry. I'm AAdvantage EXP.