Originally Posted by
Toronto1970
Ugh. I'm having a similar issue. Purchased two tickets yesterday priced in CDN. (Canadian resident / credit card. Partial payment using $400USD ETCs). Wanted them to actually ticket so I can apply GPUs and grab available R space.
Has been sitting in the ticketing queue for more than 12 hours. I've called and they say everything is fine and just wait. Of course, I'm constantly checking R availability to make sure it doesn't disappear and kill all of the plans! Complicating things is that we have a friend whose purchase did go through immediately (since he wasn't using an ETC) and we were able to grab R space for him. But if we can't get ours confirmed then we would want to cancel his ticket. Which means we need to know in less than 12 hours so his can be cancelled.
Does anyone know any "magic words" to tell an agent to get this pushed to the top of the queue?
Try changing your seats. That's worked for me a couple times (could be coincidence, but I don't know). Once I changed seats, accepted the new seats, then went back into Manage reservations, it was ticketed.
If that doesn't work, have you tried calling them and explaining the R space? Saying you want to grab the space right now using your GPU's could help push some urgency into the agents.