Originally Posted by
paynea
I redeemed for a $25 visa, and I got an error screen, something like the redemption was not available. However, the 2500 points were deducted from my account, and in the account history, the redemption is listed as "processing". I did not get an email confirmation for the redemption so I'm not too hopeful this will actually go through. Mypoints says that an e-gift card redemption can take up to 10 days to process, so I will wait for 2 wks before contacting them.
The exact same thing happened to me when I tried to redeem for a $25 Visa egift card a couple days ago. Do email confirmations usually get sent out when redeeming for rewards? I don't remember as it's been so long since I last redeemed for a reward. I will also wait awhile to see if the reward gets delivered before contacting mypoints.