FlyerTalk Forums - View Single Post - Important Change to Your Fairmont President's Club Membership
Old Jul 4, 2018 | 11:00 am
  #408  
CanadaDH
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Join Date: Jan 2011
Location: YYZ
Programs: Accor ALL Diamond, Marriott Gold, AC Aeroplan 35K, Nexus/GE
Posts: 3,204
Originally Posted by Admiral Ackbar
​​​​​​... I already miss the FPC New Brunswick email team that solved problems with one email.
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The good news is the Moncton office is still there. If you call the Accor North American support number, it goes to that group, and I'm told it will continue to do so. That doesn't mean the service levels won't degrade as Accor takes over and dis-empowers their staff, and forces them to read the scripts from the Accor playbook, but for now at least, they are still there.
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