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Thread: Horrific CS when United would not honor Fare-Lock
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Old Jul 4, 2018 | 5:02 am
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Out of my Element
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Originally Posted by JVPhoto
That’s not what horrific means.
Exactly.

Had they sworn at you or refused your reservation or somehow otherwise outrageously treated you, that might (MIGHT) reach the levels of "Horrific".

You experienced bad customer service. Not out of the ordinary, and it stinks that this happens and continues to happen, but it happens and it's bad. That's all.

I hope you never have to deal with V******N
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