Originally Posted by
econometrics
EDIT: Okay re-reading it, I can see how it might actually mean "we will do this process within each elite level" instead of all elite levels as a whole, then go to upgrading on award tickets.
Clear as mud.
Yea, an EXP requesting an upgrade on an award ticket is definitely behind all other EXPs on paid tickets but ahead of lower elites. The first time I used it I was #6 on the list of 20 on RDU-LAX, i.e. back of the EXPs but ahead of everyone else.