The Accor communication materials basically said members didn't need to do anything, and accounts would be updated on July 2 with proper status and certificates. E-mails confirmed I was Fairmont Platinum and would be Accor Platinum. Accor account is still showing Gold, with no certificates. Not off to a good start for Day 1.

I'll really miss the old Fairmont Program. It was always quite easy to get a hold of Fairmont PC loyalty staff if there was an issue like this, and they were quick to fix it. Accor doesn't seem to be that way from first impressions.