Originally Posted by
Staley Cornell
Claim submitted for HIlton Back Bay Boston.
Hilton Rate: $383.00
Hotelsforeveryone thru Trivago: $271
Same room type, same cancellation policy.
The claim was denied because they couldn't find the rate on Hotelsforeveryone.com.
I followed up with screen shots on Sunday night and still haven't gotten a response. Lauren, if you are here, would you please look into Claim #2 3944211 ?
Thank you so much!!
Update #2
Hilton Rate: $383.00
Hotelsforeveryone thru Trivago: $271.00
Status: Denied then approved on appeal.
New Rate: $203.85
I had to email Lauren and the BRG Team a few times to get this rate. SCREEN SHOTS ARE SO IMPORTANT. I wouldn't have won the appeal without them. Thank you, Lauren!
I didn't see Hotelsforeveryone.com on the WIKI. Could someone add it? Occasionally they have competitive rates.