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Thread: [ARCHIVE to 2018] Hilton Best Rate Guarantee or BRG
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Old Jun 27, 2018 | 4:46 pm
  #2601  
VBoogie
10 Countries Visited20 Countries Visited30 Countries Visited5 Years on Site
 
Join Date: Apr 2018
Location: MSP
Programs: Skyteam
Posts: 38
Claim submitted for Hilton Garden Inn Hong Kong
Hilton Rate: HKD 700
Expedia: HKD 676
Same room type, same cancellation policy. Booking made yesterday and was claim processed today.

The claim was denied initially due to some confusion. BRG experience was fair & swift. App and reservation did not show price price after 25% off. After second email it was corrected.
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