FlyerTalk Forums - View Single Post - Entering GE (KTN) into TK reservation
Thread: Entering GE (KTN) into TK reservation
View Single Post
Old Jun 27, 2018 | 7:47 am
  #13  
cheltzel
20 Countries Visited
500k
All eyes on you!
15 Years on Site
 
Join Date: Apr 2010
Location: ORD
Programs: AA, UA, GE
Posts: 5,388
Originally Posted by cloudzocker
There is no field in the self-service area on TK.com and the agents in the Call Center have no clue were to save the KTN to.
Therefore I do not understand the above quote: "Go to our check-in counters or kiosks and enter your Known Traveler Number into your saved or newly created reservation."
If there is no field in the customer profile accessible through self-service or contact center why should this be available for a kiosk or check-in counters.
It makes no sense as the KTN should be added to the itinerary before checkin. Or do I miss something?
When I checked in to my ORD-IST flight 3 days ago (at the ORD T5 check in counter), I was given a pre check boarding pass. I was never asked for my KTN. Actually I forgot all about it until I sway my paper boarding pass.
cheltzel is offline  
Reply