Originally Posted by
Circusplaza
Even though the APP is giving the ability to change, normally the cars I get in the counter are better than the one the APP offers me.
Cheers!
Most likely because you're a PC member. When I first got the Avis app and after any updates, the app pops up and says basically "We try to assign you the best car possible. As a CHM, the app might not display the best cars so feel free to come to the counter to trade." I'd guess the situation is the same for PC members.