Case of the missing JP Miles
I had traveled along with the missus from KWI - HYD & back (March end / April 2018) on 9W .
The strangest things happened post travel - my better half, whose JP account I had created prior to the travel - was credited promptly with the JP miles + bonus miles etc .
My account ( ~ 5 years old) - has been a different story .
Return miles never got credited - Mail 1 to JPSC, miles credited in 1 week.
Next month (May), browsing online for summer fares, to my horror - the onward miles were missing. Mail 2 to JPSC, miles back in the next week.
June - browsing for autumn fares - return miles gone missing again. Mail 3 to JPSC , waiting for response.
Anyone else having the same problem with JP ? Is there a problem with the IT ?
I fear after 3 months if the miles go missing again , JPSC will not honor the missing miles claim and the miles will be lost .
Thank you !