Originally Posted by
kthomas
Phone? Twitter? Other medium? (I was about to try AM chat, which is always fun ... I think they have four guys and it only informs you that it only works from 8a-11p about 1/3rd the time between 8a-11p).
AM chat has worked for AM+ upgrades and seat assignments on AM-operated flights. Haven't had the need for anything beyond that. If you're talking about upgrades on DL-operated flights then that will take the diamond line to see if there's a way to help you.
Originally Posted by
kthomas
Do you see a reason to have AM coded flights often? In this case, I'm 88% sure that I could have just dropped the DL flight numbers over to the DL system ... just wasn't paying attention.
It's often AM-coded when involving intra-mexico flights. Additionally, you get a big MQD (and regular miles) bonus going AM-coded usually.