Another bad review on TA for Awasi Patagonia. I bet it will get magically removed as they always seem to. Management at this company is shady and dishonest. It's not a luxury property despite some good reviews. I know some other well traveled forum members are well aware of some of their tactics....
The hot tubs are almost always dirty. The location is not good and the only fun aspect of the 1 hour drive is the opportunity to drive through the river yourself, that's fun.
The best part of the experience is the hiking by far and the privacy is far overrated by having individual rooms. Really there's no point to travel this far unless you really like hiking, and I'm not even sure why a guide is even necessary for hiking unless there may be some health issues. It's not like a safari or even a place teeming with wildlife, like Ecuador or an African safari where a private guide really helps. Dinner service is all right and breakfast is weak, but I suspect that ppl fawn a bit over this property to justify the sheer difficulty of getting there.