Originally Posted by
RWPrincess
I don't think they voluntarily do this. I think they do it if a Mosaic asks or checks in at the counter but I don't think they proactively upgrade just to assign non-EMS seats to unassigned pax.
Once I was paged to the desk to receive a new BP when I didn't ask for the move. And usually when I check in at the Mosaic counter at JFK they'll ask me if I want the EMS seats rather than waiting for me to request them. But it is not a systemic thing where the computer automagically moves pax around.