Ack!... this is just a little rant... and with a Routing Question.

<rant>
AE has been unable to make bookings this afternoon, as they're having technical issues, and advise to call back tonight or tomorrow.
I *DID* manage to make a booking while the site came back up briefly, such that I could snag available flights before they disappeared.

I then called in to the call centre... explained that I was able to make the booking 5 minutes ago, but actually wanted to book one sector out of a sister airport...
(IAD instead of DCA) and I was willing to pay the $30 Booking Fee, but didn't want to pay a Change Fee that was incurred due to their computer system being down.

No Go. Escalated to Supervisor... No Go.
They didn't care that their system being down was the cause of this request... NOPE.
If I wanted to change... it's $125 X 2. Period.
<\end rant>

Routing Question: I booked YYZ-DCA DCA-EWR-YVR YVR-YYZ
Why would it not allow YYZ-EWR-DCA DCA-EWR-YVR YVR-YYZ ???

( I was *really* hoping to book YYZ-EWR-DCA IAD-EWR-YVR YVR-YYZ )

Thanks for letting me rant. 2020 is coming.