Originally Posted by
JDiver
I don’t even understand why the gate agent totally failed here. Giving an exit row seat to a passenger claiming they have “some cardiac condition” sounds like a serious FAR violation. And with pets or whatever are also not supposed to be in exit rows. “For safety reasons, you won’t be able to sit in an exit row when traveling with your service or emotional / psychiatric support animal.” (AA)
I’d report the GA. She needs to clearly understand the safety restrictions on exit row seats.
32B aircraft
this woman is in 8F now. Apparently AA put someone else on the spot and relented.
Not me.