Originally Posted by
WhiteDesert
I just checked in here last night (am posting from the couch in the room) to begin a five night stay on cash and points. We're traveling with some friends and so I booked one king room and one two-doubles room, both C&P. I secured these reservations back in February and applied SNUs to the king room.
The hotel reached out to me a few days ago with their customary aloha message. I've stayed at this property perhaps five times and I like it, but I do definitely prefer the more modern renovated tower to the sections that are held in the 1970s, so I replied to that email with a couple of notes: a wish to be in the tower if possible and a note that the friends we're traveling with are celebrating an anniversary on this trip. The reply back assured me that they would do everything they could to accommodate my request and thanked me for pointing out the anniversary - they would provide my friends with a nice welcome gift.
My SNU request was denied and the SNUs returned to my account (I found that out while on the plane out here), so I expected to get a king room come check-in. Check-in was exceptionally painless and were put in the tower for both rooms (same floor but a nice distance away from each other - perfect in other words). There were nice fruit/beverage plates in both rooms and my friends were provided a bottle of bubbly and some glasses as a happy anniversary gift, which I thought was a very nice gesture. More interestingly, my room was upgraded to a suite even though the SNU request was denied.
I presume I'm in the room (or clone of) that jpdx describes above. It's a single open area about the size of two deluxe king rooms, has a balcony that spans two of the normal SPK balconies (with two tables and four chairs). The living area has a couch and a table in addition to the desk and tv stand. There is a jet tub in the bath. But there is also a little entrance nook with a fridge and a sink and some cabinets, which adds a good amount of space to the overall suite.
I have to say that I'm delighted so far.
Good to know so it's fine without spending the points at the Mona/Sheraton on the water with renovations going on ?