FlyerTalk Forums - View Single Post - Glitch in the system or purposely missed upgrade?
Old Jun 7, 2018 | 1:24 pm
  #13  
eponymous_coward
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Originally Posted by nomiiiii
I'm mvp-gold, did a same-day-change to a different flight, and after my same-day-change got confirmed, i was no longer showing on the upgrade list. Had to manually ask the gate-agent to add me back once i got to the gate, but by that time it was too late and the processer had already-run/seats all assigned, and I got to sit in some back row middle seat instead of what should be an almost assured upgrade to a premium seat at the very least as mvpgold.
That's not how it works when it comes to the processor. When you SDC as a Gold, you're LAST on the list as far as the processor goes (the processor will pull people off by when they were added to a flight, and someone who SDCs onto a flight who is a Gold is BEHIND MVPs who were already on the flight). The only way someone is behind you is if they SDC onto the flight after you. Once you get to the gate the GA can fix that, but if the processor does things, you are behind a bunch of other people, and if the processor runs through the seats before the GA gets to them, that's how it works.

https://www.flyertalk.com/forum/alas...s-work-38.html
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