Originally Posted by
Nick Art
Are they still in ZRH? Or have they been able to continue their journey?
I rebooked them on the next nonstop flight at 12.20 pm on June 1. They spent 15 hours at the airport.
Now they are at home.
It was poor organization on Swiss part combined with late arrival. If this occured during the day - situation would have been easily resolved. But there was noone in sight from Swiss in Terminal D. Everyone left.