FlyerTalk Forums - View Single Post - Is refrigerator can be expected as standard item?
Old May 31, 2018 | 7:42 am
  #33  
RogerD408
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Originally Posted by MSPeconomist
I've sometimes found a small portable refrigerator in my room that I suspect was used by a previous guest and not removed by the hotel. No problem, assuming that the hotel doesn't try to charge me for it, whether or not I actually use it. OTOH, this could be why hotels don't always have enough refrigerators available for the requests they receive.

I don't remember where, or even whether the property was a Starwood, but I recall seeing a sign in the room that for a fee, someone would empty the minibar so that it could be used to store the guest's own items. I didn't do it and I have no clue what the fee was, but it reminded me of the hotels that will restock one's minibar for a service fee. (I've never used that service either, but it sounds W-like since that brand seems to want to promote a party image and generally has minibars in rooms.)
I'm not doubting it in the least bit, but the idea of them charging to restock the mini bar, and I'm sure in addition to charging for the missing contents, seems a bit much. I usually just send them away when they come to my room to restock the mini bar. But was caught off guard when I was charged for items the previous guest consumed and they hadn't refreshed the fridge before I got there.
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