Dear all,
thanks again for all your comments. It's me again Franziska.
I have agreed with the project team of the Lounge that we will test a "no music-period" and see how much feedback we get on the fact that there is no music

So far so good!
Regarding the welcome podiums, I have learned from the interview with project responsibles that the lounge concept incl. the welcome podiums was closely collaborated with the staff working in the Lounge. I guess, they are quite happy with the set up.
Enjoy the summer days of Switzerland and hope to hear back from you guys soon.
All the good things,
Franziska