I will second that it seems like the credits are coming a lot faster now, takes about a week.

I made another email concierge request and never got a reply. I asked the lady on the phone what's up with the email requests and she said it's a different department. My requests typically require them to call the hotel and ask for the corporate discount I receive so maybe I get pushed down the line as they can't do it online. Too bad though, it used to work so nicely.

I hate to even talk about it, but how long before this benefit goes away? How can Citi afford it? I know travel agents get a kickback when they book rooms, but its not 25% of the cost (nevermind the labor cost of booking the hotels), and on top of all that I get 3X TYP? Loving it while I can, but seems like "Fourth Night Half-Free" has to be around the corner...

I suppose on the other hand, if I'm using my Citi Prestige for the hotel, I'm probably using it for everything else on my business travel (well, this isn't quite what I do, but in a general sense) as well which I guess can make Citi some money but they're paying out 3X points on that too. Too many folks paying $450 a year and never using the bennies? Gotta love this game...