I have a received an email from IHG addressed to me personally (with my name and membership number) inviting me to earn 10,000 bonus point by staying twice (4000 first stay, 6000 second stay), or staying once (for at least five nights) at IHG properties. A colleague has received the same email, personalised with his details. We are invited to click on 'register' in the email to do so. Then a 'registration form' consisting of my name and membershîp number (or email) and a request for a promotional code appears. I have no code. If I log in first before going through the email, the same for request for a code appears, though my details are now already filled in. Clicking on 'register' simply tells you that your (unentered, because you haven't got one) code is invalid. There is also the customary notice about certain promotions only working if you have been targetted for them. Any suggestions? Phone, I suppose?