Well it was all a bit of a disappointing shambles really! What a shame because this was my first QR journey (ARN - DOH - SIN, SIN - DOH - FRA). The initial B787 and A350 flights were great and I thought that the herringbone seats were very comfortable, the staff were also almost over attentive!
But then I flew the last leg DOH - FRA (A7-BER)
I am afraid that it didn't go well right from the start, my inbound from SIN spent 20 minutes circling the Gulf before landing and then we went to a bus stand. With only 10 minutes before boarding commenced I went straight to the gate. The gate agent checked my boarding pass then looked at me and said "you look like that movie star.... you know.... Hagrid!".... as I said things didn't start well!
Boarding was ok and swift. Champagne tasty. It was Qsuites (2B), but when I unpacked my computer would not fit into the bin next to me. What an awful waste of space when a small change would make it work. I left my computer in my bag for take off. Once in the air the stewardess unlocked the sliding door to the suite, because of the angle of climb it immediately slid shut and I wanted it open.... it was ok once we leveled off, but the designers should have thought of that. I looked around wanting to be impressed, but what I saw was a dark and drab cupboard that I seemed to have entered. To me it was made worse if the door was closed. Part of the seat obscured my nearest window quite unnecessarily and the only way to use the table was to have it fully extended with the flap down.... a smaller table that could be adjusted would have been better.
Then they came to take my meal order. The food was great as was the wine, but the food was served with no table cloth or napkin, I had to ask for a napkin and the crew just looked blankly at me then went and fetched one... no "oops I forgot" or anything. They carefully noted down on their sheet that I wanted to be woken with a continental breakfast 1 hour before landing.... The pilot woke me with his "starting our descent" call, so I went to the kitchen and asked if I could have some orange juice and fruit... "we are about to land" they said... "yes I know, what happened to my wake up call and breakfast"? Another blank look, no apology but a paper cup of OJ and bowl of fruit handed out. The bowl was still on my table as we landed to I kept my hand on it to stop it from flying as the brakes came on.
Now I know that I was just plain unlucky with the crew and that this sort of thing can happen particularly when they are in a new cabin setup. What got me though there was absolutely no acknowledgement of their failings, even when I pointed them out. I also realise that I should not let the crew colour my views of the hard product. Even so, I still concluded that the Qsuites are a bit of a disappointment and I would prefer the herringbone setup.
I apologise for the negativity, I promise I am not normally like this!
Here is a photo of the obscured window....
