Originally Posted by
nldogbert
Hi,
I recently had an interesting experience which I am not sure what the official rule is for OW as on the OW website, the different exceptions there are not very clear to me as they separate it into Tier eligibility and First/Business class eligibility.
I am AA Exec Plat. I flew on Day 1 LHR-JFK-LAX (arriving after midnight) and on Day 2 (in the same itinerary) LAX-HNL. On Day 1 I did not have any problem accessing the lounges, however on Day 2, I had wanted to use the QF First lounge but I was denied access because I was told that my international flight was on Day 1 and had no international flight on Day 2. I was connected to someone from AA and I was told now because my day 2 flight needs to be before 6 am (and also some other rules - which sounded very illogical. Furthermore this before 6am policy seems to be only applied on First/Business class travel).
Anyway, just wondering what is the official policy? I have never had problems with Skyteam lounges (where no lounge access is granted for domestic fligts) as long as everything is within 24 hours (even with separate tickets). In my opinion it is really silly that if you have everything in the same ticket and it is less than 24 hours, that you are denied access as there is no way someone can travel for some flights in the current policy.
Cheers!
AA exec plat does not get any lounge access when travelling solely on North American flights like your LAX-HNL flight (there are a few exceptions), so any access to lounges at LAX on your trip would have to be based on your LHR-JFK flight cabin class - I am assuming you were in F on LHR-LAX? What was the class of your travel on LAX-HNL?
In terms of connecting flight the oneworld rules are:
https://www.oneworld.com/ffp/lounge-access
Connecting between
oneworld marketed and operated flights:
- First and Business Class customers connecting on the same day of travel, or before 6am the following day, can access the lounge when travelling between an international long haul (a oneworld international long haul flight is defined as an international flight marketed and operated by any oneworld carrier with a scheduled flight time longer than 5 hours) and an international short haul or domestic flight (and vice-versa).
- Lounge access will be determined on the international long haul ticketed flight (either First of Business Class) regardless of the ticketed class of travel on the international short haul or domestic flight.
- You must be prepared to show your boarding pass or itinerary showing travel in First or Business class on the international long haul flight, in order to access the lounge before your international short haul or domestic flight
As you were not connecting same day or before 6am the following day the QF agent was correct and your LHR-LAX flight no longer counted when trying to access the lounge and there was no