Originally Posted by
MSPeconomist
It's too bad that it would be too complicated and inconsistent to give SPG Golds the guaranteed 4 pm checkout on existing reservations through the end of the year. It's been hard enough to convince hotels to train their front desk staff that this is a guaranteed elite benefit.
I agree consistency in the old program was hard enough, but since the properties have visibility to when the booking occured, simply stating those before August 1st get the benefit should be easy enough. Yes, we may need to push back if denied, but that is the fate of a program member.