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SPG Gold today? You will NOT be getting Platinum after August 1st.

SPG Gold today? You will NOT be getting Platinum after August 1st.

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Old May 9, 18, 11:17 pm   -   Wikipost
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Regardless of the various arguments on whether SPG Golds were ever really "entitled" to Marriott Gold benefits, etc., etc... one thing is clear: SPG Golds will be losing a benefit mid-year, which is guaranteed 4 pm checkout.

It’s been clarified as of today. Starwood Lurker also just posted a clarification here:
https://www.flyertalk.com/forum/29734454-post980.html
Lifetime and Elite Status Updates
Since our announcement last month, we’ve been listening to member feedback and have a few updates and clarifications to share.

LIFETIME

Based on member response, we’re adding more flexibility for Lifetime Platinum Premier qualification. Now, SPG and Rewards members who achieve 750 nights and 10 years of Platinum status by December 31, 2018 will be grandfathered into that Lifetime tier, which starting in 2019 will no longer be available to earn. Rewards members can also qualify under the current criteria (750 nights + 2M points) through year end.

As we shared previously, members can also qualify for all other Lifetime tiers through both the new criteria on an ongoing basis and under the current criteria through December 31, 2018. And remember, we’ll combine lifetime activity across both Rewards and SPG toward qualification when members combine accounts in August.

AUGUST ELITE STATUS

We’ve also received some questions regarding status in the new program for members who status matched to receive elite in both SPG and Rewards. In August, nights earned (vs. linked status) will determine Elite status in the new program. For example, a SPG Gold member (10 stays/25 nights) who status matched to Rewards Gold Elite (50 nights) will be mapped to Gold Elite (25 nights) in the new program, whereas a Rewards Gold Elite (50 nights) will be mapped to Platinum Elite (50 nights).

The below FAQs hopefully provide even more detail, and have now been added to members.marriott.com. Please be sure to let us know what other questions we can help answer.

Additional FAQs

Can I earn Lifetime status under the legacy requirements (active prior to August 2018) for Lifetime Elite status in Marriott Rewards, Ritz-Carlton Rewards or SPG? If so, when will I be notified of my Lifetime Elite status?

Yes, in addition to earning based on the new criteria, members can earn Lifetime Elite Status under the legacy requirements through the end of 2018. If Lifetime status is achieved by legacy requirements, between August and December 31, 2018 you will receive notice of your updated Lifetime Elite status in January 2019. If Lifetime status is achieved based on the new criteria, you will be notified both in August 2018 as well as any time it is achieved through the end of the year.

Example: An SPG member has 300 Lifetime nights, 4 years of Gold Elite Status, and 1 year of Platinum Elite Status after August, 2018. Under the SPG legacy Lifetime requirements, this member would earn Lifetime Gold Elite status which would reflect in their account January 2019.

If I will not be grandfathered into Lifetime Platinum Premier Elite, will I have the ability to earn into this level in 2018?

Yes, members can earn Lifetime Platinum Premier Elite in 2018 if they achieve 750 Lifetime nights and 10 years at Platinum Elite status. This requirement is only for 2018 and will not be continued in future years. Members will receive notice of this Lifetime achievement in January 2019.

How are years at tenure calculated for Legacy MR and RCR members?

We are keeping members “whole” in the applicable night tier in which they earned their Elite status.

Example: If a member has 4 years of Elite status at the 50 night level (Gold Elite status) they will be counted in August and beyond as 4 years at the new 50 night level (Platinum Elite status). Only the names of the levels are changing. How we account for tenure is not changing.

I already linked my SPG and Rewards accounts. What will happen to my matched elite status in August?

The current status matching opportunity is tier for tier (e.g. Gold gets Gold, Platinum gets Platinum), even though the qualification requirements and benefits between SPG and Rewards are quite different. Given this, the following Elite status mapping will occur in August (unless a member has also qualified by nights for higher status):

SPG Members

· SPG Gold (10 stays/25 nights) is status matched to Rewards Gold Elite (50 nights) and in August will be Gold Elite (25 nights)

· SPG Platinum (25 stays/50 nights) is status matched to Rewards Platinum Elite (75 nights) and in August will be Platinum Elite (50 nights)

Rewards Members

· Rewards Gold Elite (50 nights) is status matched to SPG Gold (10 stays/25 nights) and in August will be Platinum Elite (50 nights)

· Rewards Platinum Elite (75 nights) is status matched to SPG Platinum (25 stays/50 nights) and in August will be Platinum Premier Elite (75 nights)

Question: Does this mean that SPG Gold who is given the elite status from Amex Plat or an airline program with 0 or less than 5 qualifying nights will get matched to... nothing (ie basic)?...
Answer: I'm told "No" –if you have the card and get Gold today…you will be mapped to the NEW Gold tier. So, if you have the AMEX Plat/Centurion card that gives you Gold today…you’ll still get Gold status – just with the newly-defined post August 2018 benefits.
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Old Apr 18, 18, 4:05 am
  #1  
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SPG Gold today? You will NOT be getting Platinum after August 1st.


Start at 10 minutes.
longtimeflyin is offline  
Old Apr 18, 18, 6:47 am
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Why does this need a thread? The levels in the new program are basically the same levels SPG uses now so the conversion is easy. Why would somebody that only qualified for Gold with SPG think they are entitled to Platinum status?
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Old Apr 18, 18, 6:49 am
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Originally Posted by sfozrhfco View Post
Why does this need a thread? The levels in the new program are basically the same levels SPG uses now so the conversion is easy. Why would somebody that only qualified for Gold with SPG think they are entitled to Platinum status?
Because this is FT, where it seems an ever growing and large percentage of posters take great joy in the wailing and gnashing of teeth over every perceived slight, real or imagined.

Regards
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Old Apr 18, 18, 6:58 am
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Originally Posted by scubadu View Post
Because this is FT, where it seems an ever growing and large percentage of posters take great joy in the wailing and gnashing of teeth over every perceived slight, real or imagined.

Regards
Your characterisation of this is way off the mark. Dozens and dozens of people are asking the question, both here and on the blogs. The OP has provided the asnwer, clearly marked and easily accessible.
The questions are legitimate...I would be gnashing my teeth too if I has been awarded status for the year, including benefits, only to find them snatched away mid-term. Don't blame the victims.
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Old Apr 18, 18, 7:16 am
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I'm not sure the OP has provided the answer. There are other Marriott executives saying the opposite.

https://www.ausbt.com.au/five-things...tm_source=hero

https://www.headforpoints.com/2018/0...ing-yesterday/

This seems more credible to me because it doesn't require Marriott to go through accounts one-by-one, but there's no clear answer.
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Old Apr 18, 18, 7:27 am
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Originally Posted by zachary View Post
I'm not sure the OP has provided the answer. There are other Marriott executives saying the opposite.

https://www.ausbt.com.au/five-things...tm_source=hero

https://www.headforpoints.com/2018/0...ing-yesterday/

This seems more credible to me because it doesn't require Marriott to go through accounts one-by-one, but there's no clear answer.
Yes, even more confusing in the absence of a definitive, final answer from Marriott.
paolo64 is offline  
Old Apr 18, 18, 7:47 am
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Originally Posted by zachary View Post
I'm not sure the OP has provided the answer. There are other Marriott executives saying the opposite.

https://www.ausbt.com.au/five-things...tm_source=hero

https://www.headforpoints.com/2018/0...ing-yesterday/

This seems more credible to me because it doesn't require Marriott to go through accounts one-by-one, but there's no clear answer.
You really think they have no easily accessible record of who got a status match and/or how status was earned so they would need to go through each record one by one? Or that the head of the program who makes the decisions is wrong when he carefully explains that qualifying status is what will count and goes into great detail on that decision? You really think some marketing person in Asia who is quoted in an obscure Australian publication knows the details of the new program better than the decision maker who set the parameters and rolled them out to her and was correctly quoted? Same for some British blogger who bases his post's information entirely on the Aussie article and did not talk to anyone from Marriott? There is no way you can listen to the David Flueck interview above and think there is any ambiguity without having on huge blinders.

To the person who thinks this thread isn't necessary, I know it's hard to believe that there are people still pushing the false story but now you probably see why a thread like this is necessary.

Last edited by CJKatl; Apr 18, 18 at 8:13 am
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Old Apr 18, 18, 8:03 am
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Originally Posted by CJKatl View Post
There is no way you can listen to the David Flueck interview above an think there is any ambiguity without having on huge blinders.
Yes, but there is an awful lot of that around here. Never underestimate the degree to which paying a credit card annual fee can lead to an outsized sense of entitlement.
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Old Apr 18, 18, 8:16 am
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I have no blinders on. That's what he said. Others have said something different. Flueck may well know more than them, but was he caught off guard and gave an answer he's not sure about? Just before he answers that question, he says that for the balance of 2018, they are taking nothing away from people. Taking people from old Marriott Gold to new Marriott Gold is taking something away. That may well turn out to be what happens, but to act like there's no ambiguity here is, IMHO, wearing blinders.

By the way, this doesn't only apply to people who pay for AmEx Platinum or who spend $30,000 on the SPG AmEx. It impacts SPG Golds who earned their status the hard way and were matched to Marriott Gold.
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Old Apr 18, 18, 8:25 am
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Very contradictory info coming out of Marriott on this topic.
Can you lurkers provide any insight?
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Old Apr 18, 18, 8:33 am
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Originally Posted by zachary View Post
Flueck may well know more than them, but was he caught off guard and gave an answer he's not sure about?
The Q&As were staged for him to answer questions that had come up in the last day. His answers were obviously prepared. This was not a gotcha interview. He not only answered the question in detail but explained the rational and logic behind how he and his team arrived at the answer. In other words he was putting out the information he wanted out there. The answer could not have been clearer. It was definitive, leaving no room for question to anyone who heard his answer.

BTW, she is stating what she thinks he and his department said. In legal terms that is hearsay which would be inadmissible because it is unreliable. Flueck could testify about what he said because it would be direct from the horse's mouth and is reliable.

Last edited by CJKatl; Apr 18, 18 at 8:40 am
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Old Apr 18, 18, 8:50 am
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Too bad this won't get decided in court. But then again, when they get done cross-examining them, maybe the others' statements will turn out to be admissible excited utterances.

I'm done. I understand you're convinced. And, as I previously said, you may ultimately be right.
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Old Apr 18, 18, 10:29 am
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To add more confusion, Frequent Miler attended the announcement and asked VP of MR Bob Behrens:

Q: What level status will my Amex Platinum card give me in the new program?
A: Gold status. However, if a member has Marriott Gold status before August 1, they will have Platinum status on August 1.


https://frequentmiler.boardingarea.c...-announcement/
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Old Apr 18, 18, 10:34 am
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Originally Posted by Troopers View Post
To add more confusion, Frequent Miler attended the announcement and asked VP of MR Bob Behrens:



https://frequentmiler.boardingarea.c...-announcement/
No it does not. The article was published on April 16th. David Flueck. confirmed that SPG gold will not get platinum after August 1st on the April 17 interview with TPG, The dust has settled, so there is no more confusion here.
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Old Apr 18, 18, 10:37 am
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In the announcement, it was made clear what United status Marriott people would have going forward. What was not mentioned was what Marriott status United elites will have going forward. Currently Gold, will they become Platinum?
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