Originally Posted by
JALPak
nope, stupid Amex didn’t do it and claims it will take up to 8 weeks to reverse even though the transaction details have the exact eticket number, passenger name and itinerary. They told me it will be quicker to deal with the merchant
Ask for a superviaor. Amex will post a temporary credit which does not hit your CL or accrue interest within one business day if it accepts a dispute. If the dispute is denied, all bets are off.