Reply from SWISS
Dear all,
Just wanted to take the chance to actually say "Thank you" for all this valuable feedback.
We are very pleased that this thread evolved into a little focus group and we would like to underline that this is highly appreciated and very welcome at any time. We have internally reviewed all your comments and actually wanted to take the effort to reply with a constructive response which is absolutely reasonable for such constructive feedback given from you guys.
Please allow some time as I personally wanted to take this up with the lounge project management team in a meeting scheduled in due time.
You will hear from me!
Very best,
Franziska Schülke
Teamleader Social Media Dialog