Good Morning

Thank you for contacting e-Rewards. We can certainly understand your frustration and confusion. The expiration policy is based on several factors. We try to give our members ample opportunity to redeem and the expiration policy is in place to encourage redemptions. As our member list continues to grow it is necessary to put "expiration policy conditions" in place for each group of members. In reviewing your account I see that you currently have enough for a $50.00 redemption. You have the opportunity to redeem these credits for Blockbuster, Hertz, eBags, Forzeri, International Wine Cellars, Snowbird or IBM. Many of our members have enjoyed the redemptions from these sponsors and we would hope that you would take these opportunity to do so as well. It's unfortunate that we are unable to extend the expiration policy for you or offer you a Hilton Redemption but rest assured that you will have plenty of opportunities in the future to redeem for Hilton if you choose to do so. Please take this time to look over our other redemption opportunities.

We appreciate your interest in e-Rewards. Please do not hesitate to contact us, if you have any additional questions or comments.

Sincerely,

Cathi Gumpert