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Thread: Refund for illness?
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Old Apr 30, 2018 | 8:41 am
  #27  
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Originally Posted by rdurlabhji
They gave me a full flight credit (minus the usual penalty), not a refund, for a surgery that prevented me from traveling that included a doctor's note.
Confused? If they took the penalty then they didn't do anything special for you. Unless this was a BE ticket that wasn't changeable, you can always pay a penalty and use the funds for a new ticket.
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