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Old Apr 29, 18, 5:07 pm
A FlyerTalk Posting Legend, Moderator: American Express, Citi, Diners Club, Signatures
Join Date: Jun 2003
Location: Miami & London
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Companies often perform system maintenance on weekends, and the most senior agents seldom choose to work on weekends. If you have been attempting to do this on the weekend, the first thing is to wait until a business day and try again. If it still fails you could call during normal business hours, or you could contact one of the official Starwood representatives who participate in the SPG forum.
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