Originally Posted by Mary2e
I sent an email to customer service yesterday asking for the reason why some people were extended and I was not as well as asking for the extension.
I've been a member for a very long time, have always answered their surveys, and don't quite understand how I wasn't granted the extension when other, newer, members have.
When is your expiration date though? I've been a member for a long time and have always answered their surveys. I didn't receive the email with the extension offer. But my expiration date was earlier this year, so I assume that's why.