FlyerTalk Forums - View Single Post - ExpertFlyer Help Desk, Information and Updates Thread
Old Apr 24, 2018 | 8:31 am
  #1687  
ExpertFlyer Voice
Company Representative - ExpertFlyer
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20 Years on Site
 
Join Date: Jan 2005
Posts: 2,928
Originally Posted by seaskybound
1. If you look above you will see the complaints are not just from me on this issue.
2. I surf the web all the time a lot, around the world, different wifi sources different VPN servers (though same VPN provider) and it is only your website "that complains". This happens on PC and Phone (same VPN provider though)

I realise you could have a mere $8 a month subscription and get huge amounts of data for that via bots, and that is a risk. But a risk easily mitigated post login (if too much data is asked for at a fast rate) not just because your scripts don't match
1. Like we said uBlock made some changes that cause the JS from our site not to load, this will trigger the captcha. This is an easy fix, just whitelist ExpertFlyer. There are different reasons someone could get a captcha, don't confuse more than one person saying they saw a captcha with it being for the same reason.

Everyone who recently saw a captcha because of the recent uBlock change solved the issue by whitelisting ExpertFlyer.com. Your issue is because you use a VPN that has an end point in a known bad data center. That has always resulted in a captcha (which is good for at least 10 min) and always will.

2. Not many sites use services to block data harvesting like we do. But again, it's not new. Yes we do usually only show a captcha if too much data is asked for at a fast rate as you suggest, however if your browser isn't properly loading javascript then that will trigger the captcha no matter what as that is a tell tale sign of a bot (which has always been the case). All sites require their JavaScript to load for the site to work, we are no different. Again, just whitelist ExpertFlyer.com in your browser add-on if it applies to you.

As noted before, if you do whitelist and still have issues, then contact us directly with the additional information mentioned in our last post so we can look up exactly what triggered a captcha for your browsing session. That is not something we can troubleshoot via FlyerTalk as we need the other data to look up the details of your session and as such we won't be responding here further on this issue, thanks.

Last edited by ExpertFlyer Voice; Apr 24, 2018 at 12:02 pm
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