FlyerTalk Forums - View Single Post - AA "Special Fare" (AA Vacations, TYP, MR, etc.) Questions, EQD, Issues (merged)
Old Apr 24, 2018, 5:51 am
  #210  
Whodunit68
 
Join Date: Dec 2015
Location: GNV
Programs: AA EP (life Gold), Global Entry, TSA Pre-Check, Marriott Plat, IHG Plat
Posts: 392
Originally Posted by mediator
Update, AA does not believe flights booked through AA vacation is bulk fare. I called AAdvantage to ask for EQD credit by distance not by fare. Here is the AA's response:

"... We show that the correct miles were
posted to the account based on the fare used to purchase the ticket.
Even though these were bought from AA Vacations, it was a published fare
that was purchased. Not all trips purchased from AA Vacations are
special fares and earn based on distance. "

Should I keep trying?
You should keep trying if you're correct.
Check your initial email showing your reservation. If it has a * next to the fare code, as Dave mentioned, it's a special fare and should post as %. I had this issue, contacted them, and they fixed it.
Just show it to them and it should solve the issue.
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