Originally Posted by
MrDplus
Loosing 8k MQM on an early July flight would be the difference between silver and gold. I really hoped this is fixed.
You are confused. There is nothing to fix. They have the IT set to give the wrong points. They are happy with that as it is IT run by REV MGT. They also have reps, when you follow their rules, telling you bad info and hope you go away. Only if you escalate the situation will Delta award you the published / promised points. That is how Delta rewards loyalty in 2018.