yes. to be honest, she was a long time Chasecustomer, but last year Chase closed her accounts. She didn't do MS, just had 6 cards with them. Year later she reapplied, but was axed 2 months later.

I don't think it was a reason. Myself, I was shutdown by Chase many times, but always got back few months later. I realized two things: don't do ms with them and get into situation when somebody look into your account. Since her IHG card had quite a high CL and minimum spend was just $1K, I don't see what could trigger manual review. Her last CC application was in January with Amex, and had only 2 inquires in the last 6 months.