Originally Posted by
mmogdan
A good friend of mine is currently at LGW on a bit of a long layover travelling back from SIN. He is Silver and his wife just made Silver on the return flight, although the status hasn’t updated yet. They’re with their 7 year old child. They tried to access the LGW lounge and explain this and were denied. Seems quite unreasonable to
Me and what a way to upset new loyal customers?
Just to check, the denial was to the request by the husband to guest in two people? Unfortunately a silver can only guest one person, and it's only under 2 year olds who don't count as a guest. This is entirely in line with the rules.