FlyerTalk Forums - View Single Post - Business Extra ("ExtrAA") Program (master thread)

Apr 16, 2018 | 8:53 am

#518

mvoight

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Join Date: May 2004

Location: DFW/DAL

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Posts: 21,424

Quote:

Originally Posted by Hoosier1710

I'm sure this has been asked before but I can't seem to find it. I recently booked an award ticket, using AA miles, to fly business class from JFK to LAX. I tried to use a BXP1 to upgrade - there was ample A space available - but was told it's not possible to upgrade an award ticket. Obviously, U class isn't listed as one of the fare classes ineligibly for upgrades, and before calling, I scoured the Business Extra site and found nothing prohibiting upgrading award tickets.

So could someone help me: is it truly prohibited to upgrade a U class award ticket using BXP1? Or did I just have a bad agent?

Straight from the T&Cs for BXP1 on the BE site
"Award cannot be combined with any other coupon, discount, promotional offer, AAdvantage award, or Business Extra award"
https://businessextra.com/awards/toc.htm?awardId=10

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