Originally Posted by
acorry
Thanks for this update. I submitted a claim for my flight from AMS-RUN and hope I receive a response as quickly as you did. My flight on the return was cancelled and rescheduled twice. Do you know if I submit a separate claim for that or is it just one claim for all of the cancellations and rebookings?
I believe (but check) that it's one claim but put ALL the detail into the claim. You'll get the full entitlement assuming the claim is agreed.
WRT the speed of response; this may be due to my having access to the VIP line and a dedicated AF TA but don't know for sure.