Weird AMEX transaction........thoughts ?
Bought a Rolex at my jeweller 2 weeks ago. Used my AMEX "Simply Cash" card instead of my Platinum AMEX, because the 2% cash back was a better value on a 10K charge, than MR points.
All is well, right ?
The charge is approved and it also hits my account in the online app.
Today I check my accounts to pay them off and the charge is gone.
MIA....no where to be found.
Call AMEX and there has never been, nor are there problems with my accounts now. They say it was put thru as a pre-auth which drops off after 72 hours.........I called and my jeweller says they don't do that, and my other purchases there with AMEX have been fine.
Going to go there tomorrow and re--run the charge.......very weird.
Last edited by KDS777; Apr 12, 2018 at 4:47 pm