FlyerTalk Forums - View Single Post - Mystery - Purchased J ticket mix up with Award F ticket
Old Apr 2, 2018, 5:10 pm
  #7  
sm82
 
Join Date: May 2012
Location: Los Angeles, CA
Programs: AA EXP, SPG Platinum
Posts: 232
Originally Posted by Gshumway
Travel agency using up credits they had available for your work?

I have seen this with my previous employer who were using Expdia's business section, they once in a while would book a ticket using credits available from canceled flights (across our company not just me) and those flights would usual be AA vouchers and not earn anything.

I would still see the normal "charge" for that ticket and do an expense, no idea how finance would book it.
We have that policy but in this case my card was charged and no credits were used. Called this morning and they saw the issue but couldn't figure it out so they elevated for further review.
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